Data Privacy Policy

We are a company that aims at expanding complete, sustainable, innovative, and quality real estate developments, with due respect to the environment, society and everyone involved in the process.

In view of Terracapri's concern with the privacy and data protection of its customers, partners and users in general, we clarify through our Privacy Policy the treatment given to personal data.

This Privacy and Data Processing Policy describes in detail how we collect and use personal data from users in different situations.

This document may be amended at any time by Terracapri, in order to keep all information relating to the processing of personal data up to date. We recommend users to review it whenever you visit our website. In addition, all adjustments applied in the future will be communicated through our official communication channels.

Who controls my data?

The personal data collected, stored, and processed, in any way, are controlled by Terracapri. That is, in accordance with the Brazil’s General Data Protection Law (LGPD), Terracapri will determine the method, reason and use of your personal data.

How do you use my personal data?

Terracapri uses your personal data for the intended purposes, clearly informed in the data collection, except when using them for another legal reason, that is, to meet a a legal obligation is required.

If required, we will ask for your consent and will inform you on the consequences should your consent is withheld. Please be aware that your permission is not a condition or requirement for maintaining a relationship with us.

Personal data may be shared with third parties, but we will demand from them the same commitment of security, integrity and privacy that Terracapri holds. Should this sharing occur, you will be informed.

What happens if I do not provide my personal data?

In some cases, you are free to refuse to provide your data or to refuse Terracapri to have access to your data. However, if you refuse access to specific information, this might make your relationship with us unfeasible and difficult in case we deem such data essential to promote effective, efficient, and secure administration and management to our relationship.

How is my security data kept safe?

Terracapri is committed to maintaining the security, integrity, and privacy of the personal data you share with us. In order to carry this out, we have implemented technical, physical and organizational measures to guarantee an adequate level of security facing the risks involved in the process of your data and incidents prevention.

Aiming at the constant evolution of personal data protection, Terracapri rigorously and constantly monitors information security standards through physical and electronic management procedures, as well as all risks to the data subjects involved and forms of incident prevention. We develop appropriate processes and internal policies for data protection and hire third parties that meet all legal requirements for protection and security stated by Brazil’s General Data Protection Law (LGPD).

In addition, Terracapri encourages and stimulates an environment in which the principles of privacy are strictly respected. Besides, our employees play an important role in protecting all data processed by the company.

Where does my data come from?

Terracapri receives the personal data sent directly by you. The availability can occur at the beginning of our partnership, or at any time, throughout your interactions with us, through our digital and communication channels, or even in person.

That means:

  1. When you register on our forms.
  2. When you request a service.
  3. When you offer an area available for Terracapri to develop a new enterprise.
  4. When you apply to work with us.
  5. When you contact us through any of our official digital communication channels.

When do you share my personal data?

Internally, your data can be accessed or disclosed by different areas, if required. Personal data may also be shared across some interconnected systems, such as billing, human resources, and communication systems.

Externally, your data may be shared with or accessed by third parties, including suppliers, partners, national authorities, and government bodies.

Personal data included on our database can be accessed by the system providers themselves, their own companies, and subcontractors. This is a normal procedure to support or maintain the structure of our systems.

These third parties process all data made available to them in accordance with the contractual relationship we have with them and the applicable legislation, including data confidentiality and security.

In addition, we may share personal data with local authorities to comply with a legal obligation to which we are subject.

It is important to mention that Terracapri strictly demands a high level of privacy, integrity, and security of your data from its third parties.

How long will my personal data be kept?

Personal data is kept in our database in accordance with the purpose for which it was obtained.

In some cases, storage may be for extended periods, as per our data storage policy. This may happen in cases where we are obliged to do so due to Brazilian legal, regulatory, tax or accounting requirements to keep an accurate record of your agreements with us, or in cases of any claims or demands, or if we believe there are sufficient grounds that leads to a dispute relating to your relationship with us.

We maintain policies regulating the collection, use, access, control, and disposal of the data under our responsibility. These policies define our data management requirements, including guidance on keeping personal data as up to date as possible, and safely and timely disposing of such information.

How do you manage the personal data of people related to me?

In addition to your personal data, you can also provide us with personal data of third parties, for example, your family members, relatives, or your colleagues.

Before providing information about other people, you must inform them about providing us with their data, as well as what we will use it for. All this data, whether yours or from those related to you is subject to the same rules and technical data protection measures and other instructions described in this statement.

What are my data processing rights?

The following rights may apply to you, depending on the nature of our relationship and activity that requires the processing of personal data and the jurisdiction where the processing will take place:

  1. Right to access, confirm and correct your personal data;
  2. Data portability;
  3. Right to correct or delete personal data;
  4. Right to restrict treatment;
  5. Right to withdraw your consent;
  6. Right to express objection to treatment;
  7. Right to review the automatic decision-making process;
  8. Right to object to how we use your personal data for direct marketing or other routine purposes;
  9. Right to obtain security guarantees for the personal data we use for downloads and sharing;
  10. Right to complain to our data protection professional or a regulatory authority.

What are my responsibilities as a Terracapri employee?

Read, know and fully comply, without exceptions, the definitions stated in the Privacy and Data Protection Policy and other rules related to this subject;

Keep your personal information up to date with the company;

Observe the clauses of your employment contract related to data processing and protection;

Follow the rules of the terms from which you took responsibility with Terracapri;

Share any risk related to data protection with the data protection employee;

Communicate to the data protection employee any event that may violate the privacy and data protection policy.

What are my responsibilities as a candidate, customer, supplier or other data holder?

Candidates:

  1. Please, read this Privacy Statement carefully:
  2. If you are or have been a candidate in one of our selection processes and you have provided us with personal information about other people, such as personal reference contacts, for example, we will only use this information for the specific reason for which it was provided to us. By submitting the information, you confirm that you authorise us to process it on your behalf in accordance with this Privacy Statement.
  3. By sending, presenting or informing your data, you confirm that you authorise and give consent to treat them on your behalf in accordance with this Privacy Statement for the purpose of recruitment and selection process and pre-contractual routines;
  4. Authorise eventual sharing by companies that help Terracapri in the selection and recruitment process.

Customer, supplier or other holder:

  1. Please, read this Privacy Statement carefully:
  2. Also check the contracts between us: they meet specific clauses on compliance with the LGPD, requirements and further details on how we collect and process your data according to our relationship.

Cookies

This website only uses necessary Cookies to improve your experience while browsing it. These are stored in your browser as they are essential for the basic functionality of the website. Through the following link https://www.cookiemetrix.com you can obtain a current report of the necessary cookiesIf you still have questions and would like further information about our cookies policy, please contact Terracapri.

What happens if I would like further information?

If you are not satisfied with the level of information provided in this Privacy Statement, you can obtain more details, clarify your doubts, make comments, suggestions or question us on the way your personal data is held by e-mail: dpo@terracapri.com.br or by phone (11) 97550-0580.

All information described here complies with the Brazil’s General Data Protection Law (Law nº 13.709/2018).